Privacy Policy
Effective Date: 10/4/2025
Nonna’s Shop (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, services, or interact with us.
Our website may include links to external websites, applications, or services that are not owned or controlled by Nonna’s Shop or any potential parent/child companies. These links are provided for your convenience, but please note that once you leave our site, we cannot be responsible for how those third parties handle your information.
Any data you provide on an outside site will be subject to that site’s own privacy practices and terms, which may differ from ours. We encourage you to read the privacy statements of any third-party websites you visit to understand how your information may be collected, used, and shared.
1. Information We Collect
We may collect the following types of information:
- Personal Information You Provide: Name, email address, phone number, billing/shipping address, payment details, account login credentials, and other information you voluntarily provide, etc.
- Automatically Collected Information: IP address, browser type, device identifiers, pages visited, cookies, log data, usage patterns, etc.
- Transactional Information: Details related to purchases, orders, returns, or customer support inquiries. etc.
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and improve our services.
- Process payments and fulfill orders.
- Communicate with you (including promotions, updates, and support).
- Personalize user experience and content.
- Personalize advertising and marketing content through tools such as Google Ads, Google Analytics 4, etc.
- Comply with legal obligations and enforce our terms.
3. Sharing of Information
We do not sell your personal information. We may share information in the following situations:
- With Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processors, shipping carriers, cloud hosting, marketing tools).
- For Legal Compliance: To comply with legal requests, court orders, or to protect rights, property, or safety.
- In Business Transfers: If Nonna’s Shop undergoes a merger, acquisition, or sale of assets.
- User-Generated Content: Certain parts of our website or services may allow you to post reviews, comments, photos, or other content (“User-Generated Content”). Please be aware that any information you choose to make public through these features may be visible to others and may be collected, shared, or used by third parties outside of Nonna’s Shop.We are not responsible for the information you choose to submit in these public areas, and we cannot guarantee that other visitors will not use or misuse such information. User-Generated Content may also be retained by us for business, archival, or legal purposes, even if you later delete or remove it from public view.
4. Your Rights & Choices
Depending on your state of residence, you may have certain rights regarding your personal information:
- Access & Portability: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct your information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Marketing: You may unsubscribe from promotional emails by using the “unsubscribe” link in our communications.
- California Residents (CCPA/CPRA): Have additional rights including the right to know, delete, and opt out of the sale/sharing of personal information.
To exercise your rights, please contact us at support@nonnas-shop.com.
5. Cookies & Tracking
We use cookies, pixels, and similar technologies to:
- Improve site performance and security.
- Understand user behavior and preferences.
- Deliver personalized advertising (if applicable).
You may manage cookies through your browser settings.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no security measure is 100% secure, and we cannot guarantee absolute protection.
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will delete it.
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised “Effective Date.”
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Nonna’s Shop
support@nonnas-shop.com
